Terms of Service

Effective Date: September 1, 2025 | Last Updated: September 17, 2025

1. Agreement to Terms

By accessing or using Glin AI's mobile application, website, and services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you do not have permission to access the Service.

These Terms apply to all users of the Service, including students, parents, teachers, and any other visitors or users.

2. Description of Service

Glin AI is an educational technology platform that provides AI-powered learning assistance through three distinct modes:

  • Practice Mode: Allows students to check their work after attempting problems
  • Learning Mode: Provides step-by-step teaching and concept explanation
  • Quick Mode: Offers quick reference answers with minimal explanation

Our Service is designed to promote genuine learning and academic integrity, not to facilitate cheating or academic dishonesty.

3. User Accounts

3.1 Account Registration

  • You must provide accurate, complete, and current information
  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account
  • You may not use another person's account without permission

3.2 Age Requirements

  • Users under 13 years old must have parental consent to use the Service
  • Parents or legal guardians must register accounts for children under 13
  • Users between 13-18 are encouraged to review these Terms with their parents
  • By using the Service, you represent that you meet these age requirements

4. Acceptable Use Policy

4.1 Permitted Uses

You may use Glin AI to:

  • Learn and understand academic concepts
  • Practice problem-solving skills
  • Check your work after attempting problems
  • Prepare for tests and examinations
  • Improve your academic performance through genuine learning

4.2 Prohibited Uses

You may NOT use Glin AI to:

  • Violate academic integrity policies of your educational institution
  • Submit AI-generated answers as your own work without attribution
  • Cheat on tests, examinations, or graded assignments
  • Share or distribute copyrighted educational materials without permission
  • Harass, abuse, or harm other users
  • Attempt to hack, reverse engineer, or disrupt the Service
  • Use the Service for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations

5. Intellectual Property Rights

5.1 Our Content

The Service and its original content, features, and functionality are owned by Glin AI, Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 User Content

  • You retain ownership of content you submit to the Service
  • By submitting content, you grant us a license to use it to provide and improve the Service
  • You represent that you have the right to submit any content you provide
  • You may not submit content that infringes on others' intellectual property rights

5.3 Educational Content

Educational explanations and solutions provided by our Service are for learning purposes only. Users should always follow their institution's academic integrity policies regarding the use of external resources.

6. Subscription and Payment Terms

6.1 Free and Premium Services

  • We offer both free and premium subscription tiers
  • Free tier includes limited daily problem-solving
  • Premium subscriptions offer unlimited access and additional features
  • Prices are subject to change with 30 days notice

6.2 Billing and Renewal

  • Subscriptions automatically renew unless cancelled
  • You can cancel your subscription at any time
  • No refunds for partial months or unused time
  • Student discounts available with valid verification

6.3 Free Trial

  • New users may be eligible for a free trial period
  • Payment information may be required to start a free trial
  • You will be charged when the trial period ends unless you cancel

7. Privacy and Data Protection

Your use of our Service is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

  • We are committed to protecting student privacy
  • We comply with COPPA and FERPA regulations
  • We do not sell student data to third parties
  • We use data only to provide and improve educational services

8. Disclaimers and Limitations of Liability

8.1 Educational Disclaimer

Glin AI is an educational tool designed to supplement, not replace, traditional learning methods. We do not guarantee specific academic outcomes or improvements in grades.

8.2 Service Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8.3 Limitation of Liability

IN NO EVENT SHALL GLIN AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

9. Indemnification

You agree to defend, indemnify, and hold harmless Glin AI and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your violation of any applicable laws or regulations

10. Termination

10.1 Termination by You

You may stop using our Service at any time. You can delete your account through the app settings or by contacting support.

10.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, if:

  • You breach these Terms
  • You violate our Acceptable Use Policy
  • We are required to do so by law
  • We discontinue the Service

10.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and data in accordance with our Privacy Policy.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. When we do:

  • We will update the “Last Updated” date at the top of these Terms
  • We will notify you of material changes via email or in-app notification
  • Your continued use of the Service constitutes acceptance of the updated Terms
  • If you disagree with the changes, you should discontinue use of the Service

12. Dispute Resolution

12.1 Arbitration Agreement

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12.2 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive your right to participate in class actions, class arbitrations, or representative actions.

12.3 Exceptions

You may bring claims in small claims court if they qualify. Either party may seek injunctive relief in court for infringement of intellectual property rights.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service.

15. Contact Information

If you have any questions about these Terms, please contact us:

Glin AI, Inc.

Email: legal@glin.ai

Phone: 1-800-GLIN-EDU

Address: 123 Education Way, San Francisco, CA 94102

Educational Integrity Commitment

At Glin AI, we are committed to promoting genuine learning and academic integrity. We designed our platform with distinct learning modes to ensure students develop real understanding and problem-solving skills. We encourage all users to use our Service ethically and in accordance with their institution's academic policies.