Support Center

How Can We Help You?

Our support team is here to ensure you have the best learning experience with Glin AI.

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Common Support Topics

Learning & Features

Questions about learning modes, features, and how to use Glin AI effectively

Privacy & Safety

Concerns about data privacy, account security, or child safety features

Billing & Subscriptions

Help with payments, subscriptions, refunds, or student discounts

Technical Issues

App not working? Problems with syncing? Technical troubleshooting

Parents & Teachers

Questions about parent dashboards, classroom integration, or monitoring

General Inquiry

Everything else - partnerships, media inquiries, or general feedback

Office Information

Headquarters
123 Education Way
San Francisco, CA 94102
United States
Support Hours
Monday - Friday: 9 AM - 6 PM PST
Saturday: 10 AM - 4 PM PST
Sunday: Closed
Email support available 24/7

Urgent Support

For urgent issues affecting student safety or privacy:

Available 24/7 for critical issues