Privacy Policy

1. Introduction

At Glin AI (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the “Service”).

We understand that as an educational platform serving students, including minors, we have a special responsibility to protect user privacy. We are committed to complying with all applicable privacy laws, including COPPA (Children's Online Privacy Protection Act) and FERPA (Family Educational Rights and Privacy Act) where applicable.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, username, and password
• Profile Information: Grade level, school (optional), learning preferences
• Educational Content: Problems you submit, your answers, and learning progress
• Payment Information: Processed securely through third-party payment processors
• Communications: Feedback, support requests, and correspondence with us

2.2 Information Collected Automatically

• Usage Data: How you interact with our Service, including learning modes used, time spent, and features accessed
• Device Information: Device type, operating system, unique device identifiers
• Log Data: IP address, browser type, pages visited, time and date of visit
• Learning Analytics: Performance metrics, accuracy rates, and learning patterns

2.3 Information We Do NOT Collect

• We do not sell or rent personal information to third parties
• We do not use student data for advertising purposes
• We do not require unnecessary personal information from students

3. How We Use Your Information

• To provide and maintain our Service
• To personalize your learning experience
• To track and display your learning progress
• To provide customer support and respond to inquiries
• To send important updates about the Service
• To improve our Service and develop new features
• To ensure the security and integrity of our Service
• To comply with legal obligations

4. Information Sharing and Disclosure

4.1 We may share information with:

• Parents/Guardians: For users under 18, parents can access their child's learning progress through the Parent Dashboard
• Teachers: Only with explicit consent and for educational purposes
• Service Providers: Third parties who help us operate our Service (e.g., cloud hosting, payment processing)
• Legal Requirements: When required by law or to protect rights and safety

4.2 We will NEVER:

• Sell your personal information to third parties
• Share your educational data for advertising purposes
• Disclose individual learning performance without consent

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure servers with regular security audits
• Limited access to personal information on a need-to-know basis
• Regular security training for our team
• Incident response procedures for potential breaches

6. Children's Privacy (COPPA Compliance)

We take special precautions to protect the privacy of users under 13:

• We require parental consent before collecting personal information from children under 13
• Parents can review, modify, or delete their child's information
• We collect only the minimum information necessary for educational purposes
• We do not condition participation on disclosure of more information than necessary
• Parents can revoke consent and request deletion of their child's information at any time

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information

To exercise these rights, contact us at privacy@glin.ai

8. Data Retention

We retain your information only as long as necessary to provide our Service and fulfill the purposes outlined in this policy:

• Active account information is retained while your account is active
• Learning progress data is retained to show long-term improvement
• After account deletion, we may retain certain information as required by law
• Anonymized data may be retained indefinitely for analytics

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new Privacy Policy on this page
• Updating the “Last Updated” date
• Sending an email notification for significant changes
• Obtaining consent where required by law

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: